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Export the shipping or payment report

The payment information is collected for each customer payment and for each refund to a customer. The payment procedure starts when the customer clicks the [Pay & submit] button. The payment procedure ends when the payment was successful or when the payment fails. The refund procedure is logged when the refund is successful. The payment information is stored in the accounting database on the SQL server.

The shipping information is collected for each shipment to a customer. The shipping procedure starts when the operator clicks button [Dispatch]. The shipping information is stored in the accounting database on the SQL server.

  1. Click [Options] in the lower-right corner of the application.

  2. Select [Export payment report] or [Export shipping report].

  3. Select the file format.

    You can save the report as a *.csv or *.xml file. If the selected file format is *.csv, you must define the [Delimiter].

    For example: field1;field2;field3, where ; is the [Delimiter].

  4. Define the start date and the end date for the report.

    The shipping or payment information is collected for the defined period of time. The report is generated and becomes available in the lower-left corner of the application.