A synchronisation error or problem that occurs at a printer is reported in PRISMAsync Remote Match, on the control panel of the printer and in PRISMAsync Remote Manager.
The printers that are connecting show:
. They cannot participate the synchronisation process.
Connecting means that the cluster printer is establishing a connection with the physical printer via the cloud service.
Connecting printersWhat to do
Wait until the printers are connected and then start the synchronisation.