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Configure the email settings

Configure the SMTP server of the print room and the email settings

The settings in this dialogue are part of the procedure to configure the email workflow. For the complete procedure, see Configure the email workflow.

Configure the SMTP server of the print room and the email settings

  1. Click [System] - [Connectivity] - [Email settings].

  2. Type the email address of the print room.

    When you type a different email address for a web shop, then this email address is overwritten. See: [Web shop] - <web shop> - [Contact information] - [Contact information].

  3. Type the name that will be used in the 'From' field of the email message. For example: 'Print room'.

  4. Type any Cc addresses. You can enter multiple email addresses, separated with a semicolon (;).

  5. The operator can add or remove email addresses from the 'Cc' field when you enable option [Allow the operator to add Cc addresses].

  6. Configure the SMTP server.

    1. Type the address and the port number of your email server. The default port number for SMTP is 25.

      Ask your IT department for details.

    2. Click button [Test connection] to test the connection to the email server.

    Configure the SMTP authentication.

    1. [Enable SSL]

      Select this option if you want to create a secure SMTP connection. You have to update the port number. The default port number for an SMTP connection secured by SSL is 587.

      Ask your IT department for details.

    2. You can allow self-signed certificates for the secure connection.

      SMTP server can treat self-signed certificates the same as a certificate issued by an untrusted CA. Depending on their policy, they may drop the connection or decide to transmit emails anyways.

    3. Configure the authentication of the sender.

      The value for this option depends on how the client has configured the SMTP server.

      Setting

      Description

      [Anonymous]

      Select this value if no authentication is required for your SMTP server.

      [Custom authentication]

      Some SMTP servers require that the sender is authenticated. Type a valid PRISMAdirect user and its password.

      You can use the [Test connection] button to check the entered credentials.

  7. It is recommended that you send a test email to check your configuration of the SMTP server.

  8. Click [Save].