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Create, print and download a report or log file

There are several logging and reports to inform you about the configuration of the printer or about printer events.

Logging and reports

Color configuration

Go to the reports

Open the Settings Editor and go to: [Support] → [Troubleshooting] .

[Troubleshooting] tab
On the control panel touch: [System] → [Setup] → [System configuration] → [Logging and reports] .

Logging and reports on the control panel

NOTE
You can also touch the system configuration button at the start screen of the control panel.

Start screen of control panel

Logging and reports

Below you find an overview of the files you can create, download and print.

Loggings and reports	Description	Control panel	Settings Editor
[Print configuration report]	Print the current configuration report
[Create configuration report]	The configuration report provides an overview of the configuration of the printer. You can print the current configuration report.
Create and download a ZIP file with loggings	The ZIP file with loggings contains several files to analyze printer events or problems. Your Service organization can request for this ZIP file with loggings in case printer problems occur. You can choose between loggings with or without trace files.
Store ZIP file with loggings on USB
Color configuration	Description	Control panel	Settings Editor
[Print report of latest media family calibration]	This report shows information about the last media family calibration performed
[Download color validation test report in CGATS format]	After you performed a color validation test, you can download the results in GATS format.
[Download color validation test report in PDF format]	After you performed a color validation test, you can download the results in PDF format.
[Import color configuration] [Export color configuration]	You can export the color configuration of PRISMA Print Server to store the configuration that reflects a certain printer state or date. The color configuration ZIP file can be imported on the same printer, for example when the existing color configuration causes problems. The color configuration ZIP file can be imported on another printer that has the same PRISMAsync software version. In this way you can apply the color configuration of one printer on multiple printers. NOTE The color configuration is also part of the backup.
[Recover factory defined color configuration]	The color configuration of the first installation is restored.
[Print color configuration report]	The color configuration report provides an overview of the color configuration of the printer. You can print the current report. It contains the following color configuration items. Input profiles Output profiles, including composite output profiles Color defaults Color calibration settings Color Presets Media Families Media print modes CMYK curve presets Calibration curves Color mappings Color bars Information bars Trapping presets Spot color libraries, including the custom spot color library

More information

Perform a color validation test