The time needed to create a report depends on the following:
The used database space.
The number of devices.
The selected time interval. A large date range can increase the processing time for a report.
Some of the reports can only be accessed with a paid subscription. Such reports are marked as "Premium" in the list of reports, when you do not have the needed subscription. Generating such a report is not possible without the subscription.
Reports with user related information:
[Number of users per device]
[Usage per account ID]
[Usage per cost center]
[Usage per user]
[Usage per user group]
[Usage per user per user group]
Reports with ink-related information:
[Ink coverage]
[Media print mode]
[MICR Ink]
[Standard ink clicks]
The ink reports are only available if you have at least one device capable of providing the data. Only varioPRINT iX-series and VarioPrint i-series devices with a version of the PRISMAsync Print Server software version 4 and up are capable of supplying such information.