Loading

Printer statuses

Introduction

The printer statuses are detailed in the tables below.

Please remember the printer state is queried every minute, which means that some intermediary states could be overlooked.

PRISMAsync-driven printers

Usage category

Detail status

Possible reasons

Idle

Not waiting for input by operator

  • Initializing

  • Warming up

  • Ready

  • Ready MICR

  • Waiting for RIP

  • Energy save mode

  • Resume

  • Going to maintenance

  • Going to service

  • Going to sleep

  • Restoring the print engine backup

  • Engine software download busy

  • Cleaning

  • Cooling

  • Calibrating

  • Adjusting

  • Heating glue

  • Gluing book

  • Stirring toner

  • Offline

  • Conditioning

  • Degassing

  • Disconnected

  • Synchronizing media

Idle

Waiting for input by operator

Maintenance required

Idle

Waiting for input by operator

Stopped

  • Perfect binding impossible

  • Saddle stitching impossible

  • Maintenance required

  • No stapled sets with high volume mode

  • Output full

  • Finisher offline

  • Out of consumable

  • Tray empty

  • Media not available

  • Replace cutting mat

  • Stacker tray not present

  • Puncher die set not present

  • Waste container full

  • Waste container not present

  • Stacker front door open

  • Output tray open

  • Shading adjustment media not available

  • Finishing curl jam

  • Finishing too thick to bind

  • Finishing out of trim range

  • Finishing out of set height

  • Second fuser error

  • Area unlocked

  • Contradiction in a job

Idle

Not waiting for input by operator

Stopped

  • Ambient temperature too low

  • Offline finishing busy

Idle

Not waiting for input by operator

On hold

  • Suspended by user

Idle

Waiting for input by operator

On hold

Job conflict

Printing

Not waiting for input by operator

  • Printing

  • Printing MICR

The "Printing" status lasts from the moment the first sheet is getting prepared for printing until the last sheet is deposited into the output tray, and no next sheet has to be printed.

NOTE

The "Automatic maintenance" status for the varioPRINT iX-series is counted as "Printing".

Off

Not waiting for input by operator

Shutting down

Error

Waiting for input by operator

Error

  • Operator recoverable error (ORE)

  • User recoverable error

Error

Not waiting for input by operator

Error

  • Permanent error

  • Machine recoverable error (MRE)

Maintenance

Not waiting for input by operator

Maintenance active

Continuous feed printers

Usage category

Detail status

Possible reasons

Idle

Not waiting for input by operator

  • Initializing

  • Ready

  • Restoring the print engine backup

  • Cleaning

  • Cooling

  • Calibrating

  • Adjusting

  • Conditioning

  • Engine software download busy

  • On hold

Idle

Waiting for input by operator

  • Stopped

  • Moving paper

  • Output full

  • Tray empty

Printing

Not waiting for input by operator

Printing

Off

Not waiting for input by operator

Shutting down

Error

Waiting for input by operator

Error

Maintenance

Not waiting for input by operator

Maintenance active

imagePROGRAF

Usage category

Detail status

Possible reasons

Idle

Not waiting for input by operator

  • Disconnected

    This printer status is set if the power is off, the network cable is disconnected, or the power cable is disconnected.

  • Initializing

  • Ready

  • Energy save mode

Authentication error

Idle

Waiting for input by operator

On hold

Job conflict

Printing

Printing

Off

Not waiting for input by operator

Shutting down

Error

Waiting for input by operator

Error

Operator recoverable error (ORE)

Error

Not waiting for input by operator

Error

Permanent error

Maintenance

Not waiting for input by operator

Maintenance active

Non-PRISMAsync driven printers

Usage category

Detail status

Possible reasons

Idle

Not waiting for input by operator

  • Initializing

  • Warming up

  • Ready

  • Sleeping

  • Waiting for RIP

  • Energy save mode

  • Cleaning

Idle

Waiting for input by operator

Stopped

  • Out of consumable

  • Waste container full

  • Output full

  • Door open

  • Loading media

  • Media not available

  • Suspended by user

Idle

Not waiting for input by operator

Stopped

Ambient temperature too low

Printing

Not waiting for input by operator

Printing

Off

Not waiting for input by operator

Shutting down

Error

Waiting for input by operator

Error

Operator recoverable error (ORE)

Maintenance

Not waiting for input by operator

Maintenance active

colorWAVE & plotWAVE

Usage category

Detail status

Possible reasons

Idle

Not waiting for input by operator

  • Initializing

  • Ready

Idle

Waiting for input by operator

On hold

Job conflict

Printing

Printing

Off

Not waiting for input by operator

  • Shutting down

  • Disconnected

    This printer status is set if the power is off, the network cable is disconnected, or the power cable is disconnected.

Error

Waiting for input by operator

Error

Operator recoverable error (ORE)

Maintenance

Not waiting for input by operator

Maintenance active