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Printer statuses

Introduction

The printer statuses are detailed in the tables below.

Please remember the printer state is queried every minute, which means that some intermediary states could be overlooked.

PRISMAsync-driven printers

Usage category

Detail status

Possible reasons

Idle

Not waiting for input by operator

  • Initializing

  • Warming up

  • Ready

  • Ready MICR

  • Waiting for RIP

  • Energy save mode

  • Resume

  • Going to maintenance

  • Going to service

  • Going to sleep

  • Restoring the print engine backup

  • Print engine software download busy

  • Cleaning

  • Cooling

  • Calibrating

  • Adjusting

  • Heating glue

  • Gluing book

  • Stirring toner

  • Offline

  • Conditioning

  • Degassing

  • Disconnected

  • Synchronizing media

Idle

Waiting for input by operator

Maintenance required

Idle

Waiting for input by operator

Stopped

  • Perfect binding impossible

  • Saddle stitching impossible

  • Maintenance required

  • No stapled sets with high volume mode

  • Output full

  • Finisher offline

  • Out of consumable

  • Tray empty

  • Media not available

  • Replace cutting mat

  • Stacker tray not present

  • Puncher die set not present

  • Waste container full

  • Waste container not present

  • Stacker front door open

  • Output tray open

  • Shading adjustment media not available

  • Finishing curl jam

  • Finishing too thick to bind

  • Finishing out of trim range

  • Finishing out of set height

  • Second fuser error

  • Area unlocked

  • Contradiction in a job

Idle

Not waiting for input by operator

Stopped

  • Ambient temperature too low

  • Offline finishing busy

Idle

Not waiting for input by operator

On hold

  • Suspended by user

Idle

Waiting for input by operator

On hold

Job conflict

Printing

Not waiting for input by operator

  • Printing

  • Printing MICR

The "Printing" status lasts from the moment the first sheet is getting prepared for printing until the last sheet is deposited into the output tray, and no next sheet has to be printed.

NOTE

The "Automatic maintenance" status for the varioPRINT iX-series is counted as "Printing".

Off

Not waiting for input by operator

Shutting down

Error

Waiting for input by operator

Error

  • Operator recoverable error (ORE)

  • User recoverable error

Error

Not waiting for input by operator

Error

  • Permanent error

  • Machine recoverable error (MRE)

Maintenance

Not waiting for input by operator

Maintenance active

Continuous feed printers

Usage category

Detail status

Possible reasons

Idle

No jobs

No job process

  • No job data is available (no job in the queue)

  • System is booting up (the system is initializing after being turned on or after a service operation)

  • Roll splicing (automatic roll splicing is still in progress)

Idle

Not waiting for input by operator

  • Initializing

  • Preparing (print start)

  • Ready

  • On hold

  • Cleaning

  • Calibrating

  • Adjusting

  • Restoring the print engine backup

  • Engine software download busy

  • Changing setup

  • Adjusting print parameter (impositioning print data)

  • Maintenance active (Sensor cleaning, print head-Cleaning, etc.)

  • Starting "paper insert mode"

  • Paper qualification (Routine in progress)

Idle

Waiting for input by operator

  • Job release pending

  • Stopped

  • Moving paper

  • Automated routines are finished

  • Splice eject

  • Print head cleaning routine

  • Paper insert mode

  • Consumable related

  • Print quality inspection

    • Waiting for the operator to cut out print samples (rewinder is stopped)

  • Error handling

    • Reset errors

A job is already loaded, but the operator must manually start or release it

Any of the paper qualification operations, in which the operator needs to analyze print outs or evaluate the quality:

  1. Paper parameter

  2. Shrinkage compensation

  3. Color register

  4. ColorGrip (ProStream only)

  5. Maximum ink coverage

  6. Linearization

  7. Profiling

Example of consumable-related statuses:

  • Emptying condensate/ ink Waste bottles

  • Paper reel change

  • Set pre-/ post processing to ready

    • End of paper roll (unwinder)

    • Max. diameter reached (rewinder)

Printing

Not waiting for input by operator

Printing

Off

Not waiting for input by operator

Shutting down

Error

Waiting for error resolution by the operator

Error

The printer has a problem that can be resolved by the operator, for example:

  • Paper jam

  • Consumables incorrectly inserted

  • Problems with internal electronics – such as:

    • dust accumulation (which the operator must remove)

    • misreading marks (possibly, due to paper dust on sensors)

    • cleaning maintenance

  • Open doors

Error

Not solvable by the operator

Error

The error is so severe or technical that it cannot be resolved by the user.

In such cases, a service technician is usually required, for example, for:

  • Defective components

  • System errors

Maintenance

Not waiting for input by operator

Maintenance active

imagePROGRAF

Usage category

Detail status

Possible reasons

Idle

Not waiting for input by operator

  • Disconnected

    This printer status is set if the power is off, the network cable is disconnected, or the power cable is disconnected.

  • Initializing

  • Ready

  • Energy save mode

Authentication error

Idle

Waiting for input by operator

On hold

Job conflict

Printing

Printing

Off

Not waiting for input by operator

Shutting down

Error

Waiting for input by operator

Error

Operator recoverable error (ORE)

Error

Not waiting for input by operator

Error

Permanent error

Maintenance

Not waiting for input by operator

Maintenance active

Non-PRISMAsync driven printers

Usage category

Detail status

Possible reasons

Idle

Not waiting for input by operator

  • Initializing

  • Warming up

  • Ready

  • Sleeping

  • Waiting for RIP

  • Energy save mode

  • Cleaning

Idle

Waiting for input by operator

Stopped

  • Out of consumable

  • Waste container full

  • Output full

  • Door open

  • Loading media

  • Media not available

  • Suspended by user

Idle

Not waiting for input by operator

Stopped

Ambient temperature too low

Printing

Not waiting for input by operator

Printing

Off

Not waiting for input by operator

Shutting down

Error

Waiting for input by operator

Error

Operator recoverable error (ORE)

Maintenance

Not waiting for input by operator

Maintenance active

colorWAVE & plotWAVE

Usage category

Detail status

Possible reasons

Idle

Not waiting for input by operator

  • Initializing

  • Ready

Idle

Waiting for input by operator

On hold

Job conflict

Printing

Printing

Off

Not waiting for input by operator

  • Shutting down

  • Disconnected

    This printer status is set if the power is off, the network cable is disconnected, or the power cable is disconnected.

Error

Waiting for input by operator

Error

Operator recoverable error (ORE)

Maintenance

Not waiting for input by operator

Maintenance active