When there are no workflow restrictions, you can always finalise an order. However, when there are workflow restrictions, you can only finalise an order when it is ready or dispatched. The following workflow restrictions apply:
The customer has requested a proof PDF.
The customer has requested a quotation.
The customer submitted an order from a web shop that has a cost centre assigned to it.
When you finalise the order, the accounting information is collected. The system administrator defines if the accounting is enabled.
The accounting information is collected.
The customer can enable option [Archive] in the job ticket. When you finalise the order, the order is exported to a predefined export folder and archived. The ticket items of the [Archive options] are indexed for later retrieval of the order.
The [Communication state] of the order and its jobs becomes [Finalised]. The order and its jobs are marked with colour:
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